Our service team, comprising of over 120 dedicated Plan Group employees and field technicians, has achieved a remarkable milestone: completing the final stages for the acquisition of HSBC Canada by RBC Canada.
Over the Easter weekend, our teams worked with proficiency to ensure the seamless transition of cabling at 137 site locations across Canada, converting 166 floors from HSBC to RBC within a tight timeframe, consisting of 24-hour coverage with 3 shifts per day. The operation commenced at midnight on Thursday, March 28th, 2024, and concluded as scheduled on Monday, April 1st, 2024, at 8:00 am, with over 3500 people hours dedicated over the weekend.
Our team rose to the occasion, demonstrating dedication and professionalism. Not only did we meet all schedule requirements and metrics, but we also exceeded them, ensuring a flawless transition with the target opening on April 1st.
Our comprehensive coverage ensured that every aspect of RBC-TCIM, Digital Signage, and Audio-Video requirements were handled precisely and efficiently. Notably, we had zero catastrophic failures reported across the country, a testament to our technicians' exceptional skill and dedication.
From deploying technicians nationwide to renovating and installing technology in 35 boardrooms and meeting rooms, our team demonstrated resilience, innovation, and sheer determination.
This project exemplifies our commitment to pushing boundaries and achieving remarkable results.
We extend our special thanks to all the individuals involved in this project for their dedication over the Easter long weekend.
Way to go, #teamplangroup!
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