Last week, a power outage struck Mississauga, leaving over 1400 homes and businesses without electricity for several hours. In a time of need, Plan Group stepped in to play a pivotal role in swiftly restoring power to the community. The collaborative effort between Alectra Utilities, the region's electricity utility and distributor, and Plan Group's dedicated team exemplified the power of teamwork and professionalism.
Our Technical Services and HV teams wasted no time in responding to the trouble call. Upon receiving the request for assistance, they sprang into action and arrived on-site within moments.
Allan Thompson, Alectra's Manager of Operations, expressed his gratitude for the outstanding response from Plan Group during the outage in an email that perfectly captured the essence of the successful collaboration:
"I just wanted to take a moment to express my gratitude for the amazingly quick response from Plan Group during yesterday’s outage.
Jeff and his team, Dan, Jermaine, and Karter were on site in no time after I called.
The professionalism of this team is exemplary! And having them liaison with Alectra has been extremely helpful in having Triovest’s concerns addressed and rectified. Also catching the issue with the fuse on the DIP pole shows Plan’s attention to detail.
Well done by all!"
Our team contribution to this restoration effort deserves recognition, and we congratulate everyone involved on this exceptional work in bringing light back to hundreds of Mississaugans when they needed it most.
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